Refund policy
Return Policy — 720 Helmet
At 720 Helmet, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
Returns
- Returns are accepted within 30 days of receipt of your order.
- Items must be unused, in original condition, and in the original packaging with all tags attached.
- Proof of purchase (like your order number or receipt) is required for all returns.
Return Shipping
- Return shipping costs are the responsibility of the customer.
- Items must be sent to the following address:
Airtech Srl
Via Giotto 5
39100 Bolzano, Italy
We recommend using a trackable shipping service or purchasing shipping
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 7 business days, and a credit will automatically be applied to your original payment method.
Exchanges
- If you need to exchange an item for a different size or color, please contact our support team at shop@720helmet.com before shipping your return.